Events Service Manager

Ocala, FL

The World Equestrian Center, located in Ocala Florida is seeking a Events Service Manager to join our team. The Events Service Manager. Oversees Event functions and directs staff to effectively execute events as specified on the banquet event order. Supports the entire F&B operation of the complex.

Primary Responsibilities: 

  • Directs staff for set up and service to ensure timely and accurate service according to client specifications on banquet event order.
  • Schedules and supervises all Event staff.
  • Develops operational plan to execute events as indicated on Banquet Event Orders.
  • Coordinates all off-site deliveries.
  • Maintains positive associate relations; coaches and counsel associates regarding career and personal development; conducts performance evaluation and provides feedback to employees.
  • Responsible for operating department within the established labor & expense budget.
  • Responsible for ordering all non-food item banquet supplies.
  • Serves as point of contact for meeting planners & banquet hosts during the day of events.
  • Communicates frequently and consistently with the Sales Department to ensure seamless execution occurs between booking and servicing events.

 This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. 

Physical Requirements:

  • Associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
  • Ability to lift up to 25 pounds.

 Qualifications, Education, Experience, Skills, and Abilities:

  • High School diploma. Degree in Hospitality Management or five years’ experience in banquet service with two years in a supervisory capacity.
  • Must have flexible availability.
  • ServSafe Certification is a plus.

The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

 We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.